The time I need to prepare an order for shipping varies depending on the items.
Generally, t-shirts, cards, word/art prints and poetry/art prints ship within 2 business days after receipt of payment. Parcels will come via United States Postal Service.
Items in the art category are handled differently because the prints are printed at time of order and then shipped. Thanks for understanding that I simply can’t carry this much inventory in my small studio. Please allow 2-3 weeks for delivery.
Original paintings and paintings printed on canvas are shipped via a packaging specialist out of Traverse City and will arrive via UPS. Shipping rates will be determined at time of order.
At JOYFULL, we are all about the JOY! So, of course, we want you to feel that way about your purchases as well, and trust that you will!
However, when necessary, we can gladly accept returns and exchanges for most items. The exception is original paintings or prints that are made at the time of order, or sale items. Please contact me within 7 days of delivery and ship items back within 14 days of delivery. Merchandise must be returned in its original condition with tags and packaging in place.
Return shipping costs are the responsibility of the customer, with the exception of damaged or incorrect items.
Please allow approximately 2-3 weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional 2-10 business days, after your credit has been applied, for it to post to your account.